Feeling lost and need answers? You’ve come to the right place.
We’ve done the hard work for you by compiling the answers to your questions regarding the tickets, accommodation, festival program and more.
Okay, less talking, more answering so scroll on.
- LOVE DK.
I have already purchased my ticket for DK2020, can I use it for the new dates?
DK festival is happiness, and happiness should be shared. This is why your festival tickets and bookings in Maistra hotels remain valid for the new date of the festival as well! And our previous offer still stands – for every third ticket already purchased, you get one for free for a lucky colleague from your company!
- FUCK NEW DATES.
I tried everything but I can’t attend the festival, what now?
If you realize you can’t attend the festival on the alternative dates, no need to worry. After crying your eyes out, you can either use the same ticket for your colleague instead (for 5+2 or 10+5 group deals, they need to be from the same company as you) or yourself for the next edition of DK festival.
Feel free to contact us at firstname.lastname@example.org.
For all tickets purchased on a later date, our standard cancellation policy applies.
- LOVE ROVINJ.
I have already booked my accommodation in Maistra hotels, can I use it for the new dates?
Your stylish suite, that sinfully delicious hotel breakfast, poolside chilling, relaxing in spa&wellness… all of these luxurious amenities will still be waiting for you. All room reservations in Maistra hotels confirmed before 22 September 2020 are automatically valid for the new festival dates under the exact same conditions.
If for any reason you wish to make changes to your reservation or cannot make the new dates, contact Maistra at email@example.com at your earliest convenience to modify your hotel reservation, reschedule your hotel booking to a different date or get a full refund.
- NO BULLSHIT.
What happens with the festival program?
Our festival program always remains exceptional. Period. Leaders and makers from all over the world who planned to join our DK family as speakers have been hard at work to adapt their schedules to meet you. You can check out all upcoming program updates on our official website. Be on the lookout because a few infamous surprises are on the way.
- LOVE AWARDS.
We had to give the Effie, MIXX and IdejaX winners an unforgettable victorious night, so we combined statues, microphones, confetti and warm Zagreb nights at DK Home. Take a look at the MIXX and Effie Award Shows as well the IdejaX Award Show. Next year we’re hopefully celebrating the very best talent once again in Rovinj!
What if the situation doesn’t get better until the new dates?
The developments on a global scale are a mystery to everyone. The well-being of our attendees, speakers and partners who make our festival one of the best in the world remains a priority. We are monitoring the situation and following the guidelines issued by WHO and national authorities so we’ll keep you duly informed of any further developments.